All American Hearing

  • Regional Administrative Manager

    Job Location US-AL-Birmingham
    Req No.
    2018-1829
    # of Openings
    1
    Category
    Administrative/Clerical
  • Overview

    All American Hearing has an exciting opportunity available for a Regional Administrative Manager to join our team in Burmingham, AL!

     

    All American Hearing is a successful hearing care practice with a focus on putting patients’ needs first and providing unrivaled patient care. Our actions are guided by our Patient Journey philosophy and we hold the firm belief that Life is Worth Hearing. As a part of the All American Hearing network, we are able to leverage the resources of a national network to help provide individualized, life-changing solutions for our patients.

    Responsibilities

    The Regional Administrative Manager (RAM) is responsible for the management and oversight of the Patient Service Coordinator operations, including hiring, training, coaching, and staffing coverage for all Hearing Health Care Practices in the Region. The Regional Administrative Manager will support all administrative functions of the region, including generating monthly sales and marketing reports, collecting and organizing data, coordinating national and regional training workshops, tracking outcomes from national and regional trainings, and assisting regional retail offices as needed.

     

    • Train new Patient Service Coordinators on site 
    • Generate monthly reporting for each office within their region
    • Coach on how to make effective outbound patient retention calls
    • Generate Monthly Sales Reports to Support Region Managers
    • Establishes and Maintain Region Employee Information
    • Coordinate logistics for quarterly training workshops taught by RAM
    • Work with offices on remarketing campaigns and budget.
    • Work closely with Region Managers and Regional Directors

    Qualifications

    • Bachelor’s Degree. Combination of education and experience will be considered
    • A minimum of 3-5 years management experience in a health care, telemarketing, customer service, or business administrative setting
    • Strong Excel, Word, Outlook experience a must
    • Excellent time management and organizational skills, with the ability to multitask and prioritize responsibilities
    • Ability to lead, motivate, and coach staff
    • Excellent communication skills: verbal, written, and telephone

    We are proud to offer:

    • A competitive compensation package that rewards performance.
    • A comprehensive benefits program which includes health insurance, dental insurance, vision insurance, paid time off, paid sick time, paid holidays, 401k with company contributions, company paid life insurance, hearing aid discounts, access to telemedicine services and more.
    • The chance to work with Starkey Hearing Technologies; The most innovative and ground breaking hearing device manufacturer in the industry.
    • Marketing and administrative support on a local and corporate level.
    • Professional development, training, advancement opportunities.

     

    All American Hearing is an Equal Opportunity Employer Minority/Female/Vet/Disabled.

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