All American Hearing

Patient Services Coordinator

Job Location US-FL-Jacksonville
Req No.
# of Openings


U.S. Hearing Aid Centers has an exciting opportunity available for a Patient Services Coordinator to join our team in Jacksonville, FL!


This position is Full-Time:

  • Monday, Wednesday, Friday at U.S. Hearing Aids Center (11018 Old St Augustine, Jacksonville, FL 32257)
  • Tuesday, Thursday at U.S. Hearing Aids Center (6020 San Jose Blvd, Jacksonville, FL 32217


U.S. Hearing Aid Centers is a successful, growth oriented hearing care practice. Our success can be attributed to our focus on putting patients’ needs first and providing unrivaled patient care. Our actions are guided by our Patient Journey philosophy and we hold the firm belief that Life is Worth Hearing. As a part of the All American Hearing network, we are able to leverage the resources of a national network to help provide individualized, life-changing solutions for our patients. Our company is invested in the local communities which we support and our staff members are devoted to serving these communities.


The Patient Services Coordinator is responsible for managing all aspects of the front office, including greeting patients, managing patient flow, scheduling appointments, entering/managing data in our electronic filing system, collecting payments, verifying insurance information, and leading local retention initiatives. The Patient Services Coordinator will be an advocate for our patients; ensuring an excellent Patient Journey Experience. 


  • High school degree preferred or equivalent work history
  • At least 3 years of receptionist/patient care experience
  • Good computer skills and knowledge of office software systems including Word and Excel
  • Excellent Customer Service skills
  • Ability to organize and multitask between patients, phone and computer.
  • Good problem solving, analytical abilities, communication, organizational and interpersonal skills required

 We are proud to offer:

  • A competitive compensation package that rewards performance.
  • Benefits including paid sick time, 401k with company contributions, hearing aid discounts, access to telemedicine services and more.
  • The chance to work with Starkey Hearing Technologies; The most innovative and ground breaking hearing device manufacturer in the industry.
  • Marketing and administrative support on a local and corporate level
  • Professional development, training, advancement opportunities

All American Hearing is an Equal Opportunity Employer Minority/Female/Vet/Disabled.


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